How do I retrieve my Adobe ID or password?

Retrieve your Adobe ID

  1. Go to the Adobe website and click on the “Forgot your Adobe ID or password?” link.
  2. Enter the email address that you think you used to create your Adobe account.
  3. Click on the “Continue” button.
  4. If Adobe finds an account associated with the email address that you entered, you will receive an email with your Adobe ID.

Retrieve your Adobe password

  1. Go to the Adobe website and click on the “Forgot your Adobe ID or password?” link.
  2. Enter the Adobe ID that you want to reset the password for.
  3. Click on the “Continue” button.
  4. Select the “Reset your password” option.
  5. Enter the verification code that is sent to your email address or phone number.
  6. Enter your new password twice to confirm.
  7. Click on the “Update Password” button.

You can now use your new password to sign in to your Adobe account.

Tips for retrieving your Adobe ID or password

  • If you are having trouble retrieving your Adobe ID or password, you can contact Adobe support for assistance.
  • Make sure that you are entering the correct email address or Adobe ID when you try to retrieve your account information.
  • If you are not receiving the verification email or phone call, check your spam folder. You may also need to add Adobe to your safe senders list.
  • If you are still having trouble retrieving your Adobe ID or password, try resetting your router or modem.

Tips for creating a strong Adobe password

  • Your Adobe password should be at least 10 characters long and include a mix of upper and lowercase letters, numbers, and symbols.
  • Avoid using common words or phrases in your password.
  • Do not use the same password for multiple accounts.
  • Change your Adobe password regularly.

By following these tips, you can help to keep your Adobe account secure.